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Privacy Policy

Effective April 17, 2026

Introduction

Spacious Mind is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our intervention, family coaching, sober companion, treatment coordination, trauma therapy, and concierge case management offerings.

Information We Collect

We collect information you provide directly to us as well as information collected automatically through your use of our website and services.

Information You Provide

  • Consultation Forms: When you request a consultation, we collect your name, email address, phone number, and any additional details you share about your situation or needs.
  • Service Communications: Communications between you and our team, including emails, messages, and notes related to your care and consultation.
  • Payment Information: Billing address, payment method details processed securely through third-party payment processors.

Information Collected Automatically

  • Device and Browser Data: Your IP address, browser type, operating system, pages visited, time spent on pages, referring website, and clickthrough data.
  • Analytics Data: Information collected through our analytics platforms to help us understand how visitors use our site.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and track user behavior.

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing and improving our intervention, coaching, treatment coordination, and other services
  • Processing your consultation requests and communicating with you about your needs
  • Sending service-related announcements and updates
  • Responding to your inquiries and customer service requests
  • Analyzing how our website is used to improve user experience and functionality
  • Marketing and promotional purposes (only with your consent)
  • Complying with legal obligations and protecting our rights

Analytics and Tracking Technologies

We use several analytics and tracking platforms to monitor website performance and user behavior. These platforms help us understand how our site is being used and allow us to improve our services.

Google Analytics (GA4)

We use Google Analytics 4 to track website traffic, user behavior, and engagement metrics. Google Analytics collects information such as the pages you visit, how long you spend on each page, and how you interact with our site. This data helps us understand visitor patterns and optimize our website. Google may use this data for its own purposes in accordance with its own privacy policy.

Meta Pixel

We use the Meta Pixel (formerly Facebook Pixel) to track user behavior on our website. This tool helps us understand how visitors interact with our site and allows us to deliver more relevant content and advertising. Meta may use this data to show you personalized ads across Meta platforms.

Microsoft Clarity

We use Microsoft Clarity to gather usage insights and analyze user behavior on our website. Clarity records session data, including mouse movements, clicks, and scrolling, which helps us identify usability issues and improve the user experience. This data is used strictly for improving our website.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

  • Essential Cookies: Required for basic website functionality
  • Performance Cookies: Help us understand how visitors use our site
  • Functional Cookies: Remember your preferences and settings
  • Targeting Cookies: Used by our analytics and advertising partners

You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We only share your information with service providers and partners who assist us in operating our website and providing our services.

  • Analytics Providers: Google, Meta, and Microsoft Clarity receive analytics data as described above
  • Payment Processors: Billing information is processed through secure third-party payment processors
  • Service Providers: We may share necessary information with professionals who help provide treatment coordination and case management services
  • Legal Requirements: We may disclose information when required by law or to protect our rights

Data Security

Spacious Mind implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, secure socket layer (SSL) technology, and restricted access to personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

California Residents (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information is collected, used, shared, or sold
  • Delete personal information collected from you
  • Opt out of the sale or sharing of your personal information
  • Non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us at the information provided below.

Other Users

You may also have the right to access, correct, or delete your personal information by contacting us directly. We will respond to your request within 30 days.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information and terminate the child's account immediately.

Changes to This Privacy Policy

Spacious Mind may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Effective" date at the top of this policy and, where appropriate, by posting a prominent notice on our website. Your continued use of our website following the posting of revised Privacy Policy terms means that you accept and agree to the changes.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your privacy rights, please contact us:

Spacious Mind
Email: hello@spaciousmind.co
Phone: 239.777.3382
Location: Naples, Florida

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